Stop fighting your tools
Ask. Understand. Act.
With voice.
HEIDI is the most advanced voice assistant on the market—powered by your Operational Knowledge.
It helps teams get answers and execute procedures consistently, without hunting through documents.
Live voice session
Visual only (demo)
HEIDI
Grounded in Operational Knowledge
Style
Precise
Response length
Short
Topic: Missing PO invoice Next steps: - Verify required references (PO / cost center / owner) - Check policy: allowed exceptions + threshold - Route for approval if an exception is required
Works with your tools
Guide work inside the systems teams already use.
HEIDI is designed to be screen-aware and process-aware, so people don’t have to context-switch between docs, chats, and tickets to do the right next step.
Browser apps
Docs & SOPs
Chat
Tickets
Training
Compliance
90% faster requirements capture
HEIDI turns stakeholder conversations into structured requirements, risks, and acceptance criteria.
40+ languages, scheduled anytime
Capture operational knowledge across regions, teams, and time zones—consistently.
Up to 10 attendees per session
HEIDI leads and moderates sessions so the output is usable—not just a transcript.
What HEIDI is built for
Business-first help—backed by a state-of-the-art realtime voice + vision stack.
HEIDI combines realtime speech, screen understanding, and short-term context to guide people through work, keep decisions consistent, and trigger actions safely. No “model talk”—just reliable outcomes your teams can trust.
Realtime
Low-latency interaction while work happens.
Guardrails
Human-in-control actions with audit-ready outputs.
Actionable
Voice → steps → automation triggers.
Structured
From conversation to SOPs and requirements.
Use cases
Live operations assistant
Run work consistently while it’s happening — with voice guidance and voice-triggered actions.
What you get
- Step-by-step execution for SOPs, exceptions, approvals, and handoffs
- Voice commands to trigger automation (create tasks, start flows, request approvals)
- Audit-friendly summaries with decisions and evidence captured
Example voice prompts
“Start the incident response checklist and assign step 2 to Alex.”
“What’s the next required approval for this payout?”
“Summarize what we decided and what’s pending.”
How it works
Voice in. Context + policy. Safe actions out.
HEIDI is designed for enterprise operations: structured outputs, short-term screen context (up to ~10 minutes), clear guardrails, and automation execution through controlled actions.
1) Listen
Realtime speech capture and transcription.
2) See
Screen understanding for what’s on the UI.
3) Ground
Use your Operational Knowledge and policies.
4) Decide
Summaries, next steps, and risk checks.
5) Act
Voice-triggered automation (with approvals).
Assistance capabilities
Guide work inside the applications teams already use
HEIDI assists during operations with live guidance, a shared navigation map, and step-by-step workflows — without leaving the browser.
Frequently asked questions
Learn more about how HEIDI works and how it can help your organization.
What are the main challenges of requirements engineering?+
Traditional requirements gathering is slow, manual, and prone to misinterpretation. Stakeholders speak in business terms, and translating that into technical specs often leads to gaps, rework, and delayed projects.
How does HEIDI solve these challenges?+
HEIDI listens to requirements gathering sessions, understands the context from your Operational Knowledge, and instantly structures the conversation into user stories, acceptance criteria, and risks—in any language.
Does HEIDI work with multilingual teams?+
Yes. HEIDI supports 40+ languages. You can have a session in German or French, and HEIDI can generate the requirements documentation in English (or vice versa), breaking down language barriers.
Is it real-time?+
Yes. HEIDI processes voice and screen context in real-time, allowing it to guide the meeting, ask clarifying questions, and provide immediate summaries.
How is this different from a meeting transcription tool?+
Transcription tools just give you text. HEIDI gives you structure. It knows what a user story is, it checks against your existing policies, and it highlights risks that a simple transcript would miss.