Use case

Security attestations with approvals and evidence

Run attestations like operations: define what must be proven, gate exceptions with approvals, and capture evidence artifacts in a ledger—so compliance is continuous and audits are fast.

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Security attestation evidence ledger

Replace spreadsheets with a queryable ledger: control families, evidence completeness, and governed exceptions.

Controls and cadence

Control family

Recertification cadence

Ledger summary

Audit-ready

evidence + exceptions

86%

Exception signal

Exceptions must have approvals, mitigation fields, and SLAs. Otherwise they become permanent risk.

Estimated exception rate: 18%

Evidence matrix

Access reviews

completeness, missing proof, and governed exceptions

Completeness

86%

Missing

14%

Exceptions

18%

Change control

completeness, missing proof, and governed exceptions

Completeness

74%

Missing

26%

Exceptions

22%

Incident response

completeness, missing proof, and governed exceptions

Completeness

80%

Missing

20%

Exceptions

14%

Vendor oversight

completeness, missing proof, and governed exceptions

Completeness

74%

Missing

26%

Exceptions

26%

Data handling

completeness, missing proof, and governed exceptions

Completeness

70%

Missing

30%

Exceptions

18%

Definition

Attestations fail when they are spreadsheets. Governed attestations succeed when exceptions are owned, approvals are recorded, and evidence artifacts are queryable by control, owner, and time.

Impact

Results teams are seeing

↑ 90%+

Evidence completeness

Ledger + gate requirements

↓ 30–60%

Audit prep time

Queries instead of archaeology

↓ 20–40%

Exception aging

Owned exceptions + SLAs

Capabilities

What you can do with Process Designer

Evidence ledger as system of record

Track attestation artifacts by control, owner, version, and time.

Exceptions are governed

Exceptions require approvals and mitigation evidence, not chat messages.

Recertification is a workflow

Renewal windows and drift triggers are built-in and measurable.

HEIDI prompts proof

Guidance ensures teams attach the right evidence at the right step.

Use cases

Where teams apply Process Designer

Real workflows that benefit from visual design, automation, and governance.

Control-to-evidence mapping

A reusable pattern with clear ownership, approvals, and evidence artifacts—designed to scale across teams.

Approval gates for exceptions

A reusable pattern with clear ownership, approvals, and evidence artifacts—designed to scale across teams.

Evidence ledger and completeness scorecards

A reusable pattern with clear ownership, approvals, and evidence artifacts—designed to scale across teams.

Recertification and drift loops

A reusable pattern with clear ownership, approvals, and evidence artifacts—designed to scale across teams.

How it works

From chaos to clarity in 4 steps

1

Map controls to evidence

Define what proof is required per control and where it is produced.

2

Run attestations as missions

Owners receive tasks; exceptions route approvals and mitigation evidence.

3

Close with ledger artifacts

Attestation records and evidence attachments are stored as queryable objects.

4

Recertify and detect drift

Renewals trigger re-checks; drift signals route remediation to owners.

Implementation

Your path to process excellence

A phased approach that delivers value at each step.

1

Week 1

Backbone workflow + evidence map

Pick one workflow, map decision points, and define the minimum evidence backbone.

  • Select two focus areas as your pilot: Control-to-evidence mapping + Approval gates for exceptions
  • Define decision points, owners, and approval gates
  • Create evidence artifacts for: attestation_record (control, owner, timestamp) + approval_record for exceptions
2

Month 1

Operationalize and measure

Run the workflow with teams, capture evidence, and publish dashboards for outcomes + drift.

  • Publish dashboards for: Completion rate by control family + Exception rate and aging
  • Standardize exception codes and escalation rules
  • Create remediation loop: red items → owner → SLA → closure evidence
3

Quarter 1

Scale patterns across departments

Reuse the patterns across adjacent workflows and reduce variance without adding bureaucracy.

  • Expand to remaining focus areas: Evidence ledger and completeness scorecards, Recertification and drift loops
  • Add automation where stable, but keep approvals and evidence as first-class steps
  • Review monthly: drift signals, exceptions, and evidence completeness

Industries

Tailored for your industry

IT Ops / Security

Challenge

Fast change and frequent incidents create drift and evidence gaps.

How we help

Governed workflows with evidence trails keep reality and documentation aligned under change.

Example: Incident response + change approvals

Regulated services

Challenge

Evidence trails and approvals are non-negotiable, but teams need speed.

How we help

Evidence by design reduces audit burden while keeping teams fast with standard exception patterns.

Example: Access requests + approvals

Playbook

Control → decision point → evidence artifact

ControlDecision pointEvidence artifact
Access reviewsexception approved?approval_record + exception_record
Change controlchange validated?validation_evidence + version_log
Incident responsepostmortem complete?postmortem_id + closure evidence

Exception handling that auditors accept

Define exception codes, require mitigation, capture approvals, and assign SLAs. Exceptions without owners become permanent risk.

Scorecards that predict audit pain

Track evidence completeness and exception aging. These two metrics predict audit prep effort better than “percent complete” checklists.

Pilot

Pilot checklist (60 minutes to first value)

Start here

  • Define control-to-evidence mapping

  • Define exception codes and mitigation fields

  • Require approval_record for exceptions

  • Publish scorecards for completeness and aging

  • Add recertification triggers on version changes

Q&A

Frequently asked questions

Learn more about how Process Designer works and how it can help your organization.

What makes this use case “audit-ready”?+

It’s audit-ready when the workflow produces structured evidence artifacts at decision points: approval records, exception records with rationale, and version logs for process changes—so proof exists without manual reconstruction.

How do we prevent the SOP from drifting?+

Treat the SOP like a production system: ownership + review SLAs, health scorecards (timeliness/completeness/adoption), and a drift loop (should vs is) that routes remediation to owners.

Does this work outside regulated environments?+

Yes. Evidence trails improve accountability and quality in IT Ops, HR, Support, and Finance even without formal regulation.